Customer support
Our customer support services are designed to provide unmatched assistance across all channels, ensuring your customers receive the best care possible.
Every feedback is significant
At Significo, every interaction matters. We help businesses stand out with professional CRM and BPO solutions. Our services allow companies to focus on core operations while we manage customer interactions across multiple channels.
Our modern communication center, including a 24/7 call center, provides scalable support to reduce the costs and complexities of maintaining in-house staff.
With expertise across industries, we deliver tailored communication solutions that enhance customer engagement, whether for startups or large multinational companies.
Core benefits
- 24/7 Contact Service
- Multilanguage Support
- Omnichannel Solutions: Connect with customers on all platforms.
- Back office support: Administrative services "right on time"
- GDPR and ISO Certified: Ensuring data privacy and security.
Business demand
- Focus on Core Operations: we handle the customer interactions.
- Extended Working Hours
- Comprehensive Customer Overview: Gain insights and understand customer behavior.
- Trust and loyalty - Management of the membership loyalty card program
- Flexibility and Scalability: Adapt to changing business needs.
Significo360 communication channels
- Phone & Email
- Live Chat & Video Call
- Chat Apps & Web Chat
- Social Media
Marketing
Enhance your brand’s reach and effectiveness with our comprehensive marketing solutions.
Brand Awareness Campaigns
Market Research and Surveys
Advertising Effectiveness
Lead Generation Campaigns
Customer Journey Mapping
Core benefits
- Large B2B Database: Access across all industries.
- Personalized Customer Experience: Tailored marketing strategies.
- Multichannel Campaign Development: Across phone, email, live chat, and more.
- Real-time Reports: Immediate insights into campaign performance.
Business Demand Solutions
- Discover your ad campaigns impact: Leave the planning and management to us
- Tap into the most effective marketing messages: We will research your target audience preferences
- Find out how customers view your brand: Discover the strengths and weaknesses of your business model.
- Understand how customer sentiment varies by product line: Adjust your inventory and product development based on monitoring customer intereactions.
Significo360 Communication Channels
- Phone & Email
- Live Chat & Video Call
- Chat Apps & Web Chat
- Social Media
Sales
Boost your sales performance with our end-to-end sales solutions, designed to support every stage of the sales cycle – presales, sales and aftersales.
Lead Generation
Inbound Sales
Sales Administration
Order Management
Aftersales Support
Core Benefits
- Significo Sales DNA: Proven methodologies and strategies.
- Trained Sales Agents: Expertise across various industries.
- Full Sales Cycle Support: From prospecting to closing.
- Extensive B2B Database: For targeted outreach.
- Scalability: Easily scale your sales efforts as needed.
Business Demand Solutions
- Expand into new markets: We are a professional market research company. Engage us, and we will help identify opportunities and prevent risks.
- Create new business opportunities: Use our experience to target and attract potential customers.
- Generate quality leads for your business: We provide support in customer network management.
- Expand internal sales teams: Include us in Your team and excel in outreaching clients to reach your desired targets.
Significo360 Communication Channels
- Phone & Email
- Live Chat & Video Call
- Chat Apps & Web Chat
- Social Media
Why Choose Significo
Industry-leading Support:
- Well-trained Agents: Certified professionals ready to assist.
- Real-time Updates: Stay informed with the latest data.
- Customized Call Support: Tailored to your business requirements.
- Outsourced Call Center: Cost-effective and efficient.
