Industries

We bring smiles to your customers

At Significo, we are honored to provide customer support, client management, and BPO solutions to clients across various industries. Our communication company believes in shared values and purpose as the foundation for strong partnerships and long-term collaboration. Together, we aim to create the ultimate customer experience.

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Healthcare

Boost patient satisfaction with our 24/7  support. We handle appointment scheduling, complaints, general inquiries, and more through live chat, phone, email, and social media.

 

Our services include:

 

  • Managing client requests
  • Mediating compliments and complaints
  • Scheduling appointments
  • Sharing info on doctors, working hours, locations, etc.
  • Running outbound campaigns to promote your services
  • Conducting surveys and satisfaction checks
  • 24/7 Customer Support

Healthcare

Automotive

Elevate your customer satisfaction with our expert solutions. We handle inbound services, data verification, order management, and more to enhance sales and brand value.

 

Our services include:

 

  • Leasing expiration notices and customer satisfaction inquiries
  • Promotion of services, new car models, and outbound campaigns
  • Test drive scheduling, appointment booking, and service appointment management
  • Handling calls, emails, and vehicle data
  • Internal request management

Automotive

Fintech

In the dynamic fintech industry, we deliver support and digital transformation, including video ID verification for account openings, pre-approval notifications, and GDPR-compliant CRM solutions.

 

Our fintech support includes:

 

  • Video ID verification for account openings/loans
  • Card replacement campaigns
  • Pre-approval notifications for loans/credit cards
  • Info on banking products and services
  • 24/7 Customer Support

Fintech

Retail

Boost your retail business with our all-in-one customer care services. We handle complaints, orders, marketing campaigns, and lead generation with multilingual, real-time support.

 

Our retail support covers:

 

  • General inquiries (locations, hours, returns) and complaint resolution
  • Wholesale distribution management and distributor communication
  • Review management and loyalty customer profile management
  • Internal request handling (cancellations, duplicate charges, invoices)
  • Outbound campaigns (gift cards, branch promotions) and surveys

Retail

E-COMMERCE

Make your eCommerce business to the next level with our 24/7 customer support. We handle order processing, complaints, and product inquiries through omnichannel communication.

 

Our eCommerce support includes:

 

  • Product information assistance
  • Order processing and complaint handling
  • Inquiry and complaint web forms
  • Order status updates for internal departments
  • Outbound B2B campaigns
  • Internal request handling (cancellations, duplicate charges, invoices)

E-COMMERCE

Hospitality

Create exceptional experiences in the hospitality industry with our 24/7 customer support. We handle bookings, reviews, and inquiries while managing client interactions across all channels.

 

Our hospitality support includes:

 

  • General info (availability, seasonal services)
  • Service details (spa, promotions, parking, dining)
  • Supplier communication
  • Tech support for tourist registration systems
  • Restaurant services (reservations, promotions, satisfaction checks)
  • Tourist board support (accommodation, registration, satisfaction surveys)

Hospitality

E-Mobility

Empower your e-mobility business with our 24/7 customer support. We handle informational inquiries, technical support, complaints, and outbound campaigns to ensure seamless service for your users.

 

Our e-mobility support includes:

 

  • Informational inquiries (usage, payments, locations, prices)
  • Technical support (station resets, error handling)
  • Complaint resolution (transaction issues, charging problems)
  • New user inquiries (B2B, B2C)
  • Outbound campaigns (home and public charging stations)

E-Mobility

Oil & Gas Industry

Streamline your Oil & Gas operations with our 24/7 customer support. We handle product inquiries, complaints, loyalty program support, and outbound campaigns, enhancing customer satisfaction and operational efficiency.

 

Our services include:

 

  • Product and service information, complaints, and loyalty program support
  • Internal requests (cancellations, invoices) and retail location assistance
  • Live chat, web inquiries, and energy source ordering
  • Surveys, market research, and outbound B2B/B2C campaigns

Oil & Gas Industry

Transportation

Enhance your transportation services with our 24/7 customer support. We provide general information, handle lost item requests, process complaints, and support online ticketing systems.

 

Our services include:

 

  • General info on services, schedules, prices, and emergencies
  • Lost item handling and complaint resolution
  • Passenger rights information
  • Online ticketing support and transport order processing
  • Work order dispatch and schedule updates

Transportation

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