Over the past 16 years, Significo has grown from a strong sales organization into a modern customer support company, expanding our client base across industries and geographies. With a deep understanding of the importance of customer relationships, we developed a ticketing CRM platform and call center solutions to centralize data, streamline workflows, and automate key processes.
These tools empower businesses to enhance responsiveness, deliver precise resolutions, and provide efficient, personalized service. As the demand for multi-channel communication grew, we positioned ourselves as a premier communication company. Today, our mission is to help businesses improve efficiency, elevate customer experiences, and stay competitive in an increasingly digital world.
Customer Centricity
At Significo, the customer always comes first. We focus on delivering exceptional experiences through anticipation of needs, complaint management, and professional support.
Omnichannel approach
Our solutions ensure seamless communication across all channels, powered by AI for efficiency, meeting customer expectations on mobile, email, and phone.
Agility and Flexibility
We blend agility for unexpected changes with flexibility for the predictable, using our experience to adapt and improve. Our back office support and customer outsourcing services reflect this approach.
Industry Know-How
With 15+ years of experience, we offer expert support across industries like e-commerce, automotive, and healthcare, working closely with partners to solve challenges.
Digital Transformation
Our cloud-based CRM, SIGNIFICO360, integrates VoIP and data analytics to optimize customer experience, cost, and efficiency across industries like fintech and e-mobility.
Our Global Presence
We provide multilingual support across the EU in Croatian, English, German, and many more, with ISO certification and GDPR compliance ensuring top service and data protection.
