Customer experience that push your brand forward.
Next generation business solution, the self-developed software, along with the local team, knowledge, and a long-term experience from different industries give us the confidence that we can implement our products and solution in the most efficient possible way, regardless of the different specifics of our clients.
Every feedback is significant.
Our mission is to empower companies in communication with their clients and transform their interactions into opportunities and value creation.
Significo provide business solutions with the main goal of connecting the end customer with the brand.
Through all our products we offer solutions via all communication channels
0%
first call resolution
0%
calls answered within 30 seconds
0%
resolved requests in the first call (according to SLA)
0%
callback within 10 minutes
0%
e-mail requests answered within 60 minutes
Meet one omnichannel platform for all your needs. Significo 360
All products and solutions support all channels of interaction with clients: Phone, E-mail, Chat, Whatsapp, Video and Social networks
SMS, Viber, WhatsApp, Social media
Real time statistics inside the Significo 360
User data verification
95%
solving of the first level according to the defined responsibility
Monitoring efficiency
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We gather all interactions through different channels
Complaints
Loyalty
Order taking
Flyers
Various types of queries and priorities
All
All interactions are recorded and processed through the CRM system
Ticketing
Time is now. Try it now!
With Cloud based CRM solution, Multichannel integration and Complete customer profile insight you can get Real-time reporting and analytics. Monitor all customer interactions on desktop, tablet and smartphone.
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